Introduction
PartsMatch Corporation (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy and CCPA Privacy Notice.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.partsmatch.co and all sub-domains (our “Website”) and our practices for controlling, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through access to the PartsMatch software application and platform (the “Services”).
This does not apply to information collected by:
- Us offline or through any other means, including on any other websites operated by Company or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.
By accessing and using our Website or Services, you consent to the collection and use of your personal information by PartsMatch as set forth in this Privacy Policy. “Personal Information” or “personally identifiable information” as used throughout this Privacy Policy means information that identified or could reasonably identify a particular consumer or device. Personal information does not include publicly available information from government records or de-identified or aggregates consumer information.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using this Website or Services, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website or the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. If required by law, we will also provide notification of material changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Website or the Services.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website and Services, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website, and usage details.
- About your vehicle, such as your Vehicle Identification Number (VIN)
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
Information You Provide to Us.
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry our through our Website and of the fulfillment of your orders through the Services. You may be requires to provide financial information before placing an order through our Services, which is provided to third party payment processors.
- Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others are your own risk. Although you may set certain privacy setting for such information by logging into your account profile, please be aware that no security measures are perfect of impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
| Category | Examples | Collected |
| Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internal Protocol address, email address, account name. | Yes |
| Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, physical characteristics or description, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.
Some personal information included in this category may overlap with other categories. |
Yes |
| Commercial information. | Records of personal property, products or services purchased, obtained, or considered or other purchasing or consuming histories or tendencies. | Yes |
| Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. | Yes |
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website and Services, you may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visit to our Website and Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Essential Cookies. A cookie is a small file placed on the hard drive of your computer. Essential cookies are essential to provide you with the Services and access to our Website and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Services. Without these cookies, we cannot provide the Services. These cookies are only used for the duration of your session accessing the Services.
- Functionality Cookies. These cookies allow us to remember choices you make when you use our Services, allowing us to provide a more personal experience.
- Browser Cookies or Analytics and Performance Cookies. These cookies are used to collect information about traffic to our Website and how users use our Services. The information gathered does not identify any individual visitor and the information is aggregated. It includes the number of visitors to the Website, the pages they visited on our Website, whether they have visited our Website before and other similar information. We use this information to help operate our Website more efficiently, to gather broad demographic information and to monitor the level of activity on our Website. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is used only to improve the functionality of our Website and Services. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Web Beacons and HTML5. Pages of our Website and our Services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) or local storage technologies like HTML5, that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity) or to store larger amounts of data, including on your device outside of your browser for analytics and marketing purposes.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and the Services and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To screen for fraudulent transactions or activity for purposes of protecting the trust and safety of our products and services.
- To manage your account, including to provide you with notices about your account, including expiration and renewal notices and technical updates, notices, security alerts, and support and administrative messages.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Website and Services.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- For any other purpose with your consent.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred.
We may send you emails about upcoming events, promotions, and other news as permitted by law. You may opt out of our email marketing communications by clicking on the opt out in the email. Even if you opt out from receiving marketing emails, we may still send you non-marketing emails in connection with your account and use of the Services.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may share your personal information by disclosing it to a third party for a business purpose, in accordance with applicable data protection laws. If required by applicable data protection laws, we only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company disclosed personal information for a business purpose in order to provide its Services to its customers and their end users as authorized in its Terms of Service.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, including third parties who provide information technology and related infrastructure, auditing, email delivery, and other similar services. These third parties are only permitted to use your personal information to the extent necessary to enable them to provide their services to us or as permitted by applicable law.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PartsMatch Corporation’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by PartsMatch Corporation about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- To third parties designated by you.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Service and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PartsMatch Corporation, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
- Disabling Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. For further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit allaboutcookies.org . If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
- Do Not Track Signals. Some browsers may be configured to send “Do Not Track” signals to the online services that you visit. We do not currently respond to “Do Not Track” or other signatures. To find out more about “Do Not Track” you can visitcom.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: admin@partsmatch.ai. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Additionally, California residents have additional rights under the CCPA regarding their personal information.
- You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (seeExercising Your Rights to Know or Delete), we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
We do not provide a right to know or data portability disclosure for B2B personal information.
- You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the “right to delete”). Once we receive your request and confirm your identity (seeExercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546).
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We will delete or de-identify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action. We do not provide these deletion rights for B2B personal information.
Exercising Your Rights to Know or Delete. To exercise your rights to know or delete described above, please submit a request by either:
- Emailing us at griffin@partsmatch.ai .
- Calling us at +1 587-926-7083
We will confirm receipt of your request within thirty (30) business days.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Services and visiting your account profile page.
You may also send us an email at support@partsmatch.coai to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms of Service.
Security of Personal Information
We seek to use commercially reasonable organizational, technical and administrative measures to protect personal information within our organization. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any personal information to us via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites. Additionally, you must keep your account password confidential and not disclose it publicly or to unauthorized individuals. If you have reason to believe that your interaction with us is no longer secure or your password was compromised or misused, please immediately notify us by contacting us at admin@partsmatch.ai.
Processing of Personal Information in the United States
PartsMatch is headquartered in the United States. Your personal information may be transferred, in accordance with this Privacy Policy, outside the country in which you reside, including to the United States, where data protection and privacy regulations may not offer the same level of protection as your home country. We will take reasonable steps to protect your personal information in accordance with this Privacy Policy or as otherwise disclosed to you.
Children Under the Age of 16
Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at: support@partsmatch.co.
California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
To register a complaint or concern, please email support@partsmatch.co